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Sberbank Telebank

Call Center

A call center that can be reached from any point of the world. Our colleagues are at your disposal with general information and account management issues.

Why is it worth applying for Sberbank Telebank access?

  • You can manage your banking transactions simply, quickly and conveniently from any part of the world

  • You can make balance enquiries 24 hours a day; or talk to our operators on working days from 8 a.m. to 8 p.m., and in the weekend from 9 a.m. to 4 p.m.

  • You can place calls from any part of the country at local tariff (+36-1-5-57-58-59)

  • Our Sberbank Telebank has no charges

  • It guarantees safe and secure use: account information may be queried only with your Telephone PIN code; transaction orders must be confirmed by the Sberbank Telebank Transaction PIN code

What kind of services can you use via the Sberbank Telebank?

Sberbank Telebank services On automated system With operator When is it available? Telephone PIN code Transaction PIN code

Product information

x

during business hours

Account balance enquiry

x

0-24

x

Account movement enquiry

x

during business hours

x

Bankcard limit modification

x

during business hours

x

Central complaint management

x

during business hours

Bankcard cancellation

x

0-24

One-off HUF transfer

x

during business hours

x

Foreign exchange payment

x

during business hours

x

Standing order

x

during business hours

x

Deposit transaction

x

during business hours

x

Direct debit

x

during business hours

x

Securities order

x

during business hours

x

Transaction PIN code cancellation

x

during business hours

Transaction PIN code cancellation

x

16:30-08:00

Sberbank Online and Multicash cancellation

x

during business hours

Sberbank Online and Multicash cancellation

x

16:30-08:00

Business hours:

  • On weekdays: from 8:00 to 20:00

  • On weekends: from 09:00 to 16:00

How can you access Sberbank Telebank service?

  • Please visit any Sberbank branch to conclude a Sberbank Telebank contract.

Sberbank Telebank contact numbers:

  • From Hungary: +36-1-5-57-58-59, +36-30-633-4243

  • From abroad: +36-1-411-4200, +36-30-633-4243

In the menu system of Sberbank Telebank you may choose from the following options:

  • 1.   Account balance enquiry (after identification by TPIN)

  • 2.   Transaction initiation (after identification by Transaction PIN code)

  • 3.   Managing cancelled cards

  • 4.   English language menu system

  • 5.   Russian language menu system



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